- +91 97104 04482
- solitedental@gmail.com
Shipping Policy
Shipping Policy
Privacy
We collect information regarding customers, to process and improve our services towards them. We do not sell, share or leak our customer database for any illegal purposes. Lucas healthcare respects your privacy and would like to keep your trust intact.
Shipping Policy
Solite Dental ships the ordered items if they are in-stock and if there is more demand for their product, they try to work out the shipment when the products will be available, i.e. as soon as possible.
Shipping Policies are applicable to
- Carrier Service
- Shipping Options
- Payment Methods
- Product Returns and Cancellations, etc.
- Delays and Grievances
We work hard to make your online shopping experience as convenient as possible, but if you face any inconvenience or clearance problem, we make it our mission to resolve it quickly. You can call on +91 97908 05675 or email us on lucashealthcare@gmail.com with the tracking ID and order number to know the status of your order
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Solite Dental collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs. - To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you. - To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
We work hard to make your online shopping experience as convenient as possible, but if you face any inconvenience or clearance problem, we make it our mission to resolve it quickly. You can call on +91 97104 04482 or email us onpandu.pradeep@gmail.com with the tracking ID and order number to know the status of your order
Address Error
If there is any error in the address which you have provided while placing your order, it cannot be changed once the order is shipped. Lucas healthcare coordinates with courier service providers to resolve the issue; however, if you make an error in the shipping information on your order and if that order is rejected, lost or destroyed Lucas healthcare will not issue or refund credit of any kind. In case the error can prompt the order back to Lucas healthcare, then the return shipping cost will be deducted from the cost of the product and a credit note will be issued for the future purpose.
Violation of Laws
We strongly recommend you to get well acquainted with the sales rules, regulations and restrictions of your state. For any kind of order delays due to a violation of rules, restriction, laws of the state, Lucas healthcare cannot be held responsible.
Customer Refusal
Any product or order if refused by the customer out of any genuine and authentic reason should be sent to Lucas healthcare warehouse in a good resalable condition. Lucas healthcare will then refund the cost of the product after deducting the shipping and handling costs and a credit note will be issued to the customer for future use.
Package Loss
It is very rare for a domestic order to be lost in the transportation, but sometimes it may happen. When your order is lost, please report all the details of location, courier selection, and history on Lucas healthcare. We will take every possible step to help the matter to resolve as early as possible.
Payment Methods
- Credit card (Master, Visa)
- Debit card (Master, Visa)